HARDWOOD 88
SUPPORT
Need help? Email hardwood88.support@gmail.com. Include your iPhone model, iOS version and what happened. We usually reply within 2 business days.
How do I play?
Drag anywhere on the court to move your player. Hold SHOOT and let go when the meter is in the green: a green release always goes in. PASS finds the open teammate, or tap a teammate to pass to him. On defense, tap STEAL when your man is close to the ball and SWITCH to jump to the defender nearest the ball. The How To Play screen in the game has more.
I bought something and don't see it
Open the Store and tap RESTORE PURCHASES to restore HARDWOOD PRO. Make sure you are signed in with the same Apple Account you bought with. SWISH packs are added to the franchise you have open when you buy them.
Is there a subscription?
No. HARDWOOD PRO is a one-time purchase and SWISH packs are one-time purchases. Nothing renews.
What is SWISH?
The game's currency. You earn it by winning games (more when you play them yourself), answering postgame interviews and collecting the daily bonus. Spend it on player upgrades, facilities, coordinators, pep talks, cap room and free-agent signing bonuses.
Can I play more than one franchise?
Yes: SAVE SLOTS on the title screen holds up to three. Every slot is backed up to iCloud while ICLOUD BACKUP is on in Settings. SWISH belongs to the franchise it was earned or bought in; HARDWOOD PRO covers every slot.
Refunds
Apple handles all payments and refunds: reportaproblem.apple.com.
Moving my franchise to a new phone
Sign in to the same iCloud account on both devices and keep ICLOUD BACKUP on in the game's Settings. Each save slot syncs automatically; when you load a slot the game offers the newer copy. You can also tap SYNC NOW in Settings. Use RESTORE PURCHASES in the Store to bring HARDWOOD PRO back.
Replay the tutorial tips
Settings > REPLAY GAME TIPS.